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Store Policy

If you are not completely satisfied with purchase unused merchandised may be returned for a refund.  Sale items are FINAL SALE and cannot be returned.


Refund Process 

Please email Customer Service at thecollectionatroom6forty@gmail.com to obtain a Return Merchandise Authorization (RMA) Number.  Please return your item in its original package with the return form included.  All returns must be post marked within 14 days of ship date.

Return Policy Details

1. The Customer is responsible for all return shipping charges. We strongly recommend returning shipments using a trackable mailing method.

2. Refunds will be issued after receipt and and upon inspection.

3. Please allow 7-14 Business Days from receipt of your item to process returns. You will be notified via email when your return has been processed 

4. For defective or damaged products, please use the contact us link for return instructions

5. A 2% Restocking Fee may be applicable for all returns

6. The following cannot be returned: Final Sale, Consumable Goods, or Food Items.


Holding a Purse
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Casual Wear
Plus Size Models
Senior Woman
Dressed in White
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Store Policies: Store Policies
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